Memory
Support

How can we help?

Do I need an account?

No. Plan and keep trips without one. You sign in with Google only to share a trip, sync, or move to a new phone.

Where is my data kept?

On your phone. Memory keeps no copy of your trips and does not back up to the cloud by itself. Shared trips travel between members' phones encrypted; our server can't read them. See the privacy policy.

How do I move to a new phone?

Export each trip as a .memory file (Plan › ⋮ › Export) and open it with Memory on the new phone.

How do I share a plan with a friend?

In a trip's Plan menu, Share as a plan sends the day-by-day plan, places and tips as a file or QR code. Expenses, people, bookings and documents are never included.

How do I take down a trip page I published?

Open the trip in Memory, go to Plan › ⋮ › Publish link and remove it. The page is gone at once. Pages also expire by themselves.

How do I delete my account?

In the app: Profile › Preferences › Privacy › Delete my account and data. Without the app, see Delete account.